A large shipping company with millions in monthly revenue seeking to streamline their operations and enhance productivity with a custom web application for their employees and managers.

Client: Novobox
Role: Creative Director & Product Designer
Date: May. - Jun. 2023

Novobox is a shipping company with millions in monthly revenue. 💸

The company handles a substantial volume of shipments and has a considerable workforce. Their existing process heavily relies on manual tasks and Excel spreadsheets, leading to inefficiencies and potential errors.

Seeking to streamline their operations and enhance productivity, Novobox approached me for assistance in creating a web app that would automate and optimize their processes.

FOCUS 01 Discovery

As the Product Designer on the project, my role involved guiding the client through the discovery phase. I collaborated closely with the client to understand their current processes and challenges. Through a series of design sessions held daily over a two-week period, we dissected their existing workflow and identified opportunities for improvement.

FOCUS 02 Identifying Inefficiencies

During the discovery phase, we discovered numerous areas where automation could save time and effort. The manual tasks performed using Excel spreadsheets were prone to errors and required significant manual effort. By carefully analyzing each step of the process, we were able to pinpoint key pain points and devise effective solutions.

FOCUS 03 Designing the UI

With a deep understanding of the client's requirements and challenges, I set out to design Novobox—an enterprise dashboard tailored specifically for Novobox's needs. The web app encompassed a wide range of features and aimed to simplify their complex workflow. By distilling their existing processes and translating them into an intuitive digital interface, Novobox's employees would be able to navigate the app seamlessly.

Accelerating Processes and Saving Costs

The successful implementation promised substantial benefits for Novobox. The automation of previously manual tasks would drastically reduce human error and increase operational efficiency. Employees would no longer need to rely on Excel spreadsheets, freeing up valuable time to focus on more strategic tasks. This enhanced productivity would not only accelerate processes but also result in significant cost savings for the company.

Collaboration with the Dev. Team

Once the design phase was completed, I collaborated closely with the development team to ensure a smooth transition from design to development. I provided detailed explanations of the app's flow, interactions, and user interface to ensure a cohesive and user-friendly end product.

By automating manual processes, eliminating errors, and enhancing efficiency, Novobox is poised to achieve substantial cost savings and accelerated operations.

The seamless transition from Excel spreadsheets to a streamlined web app will empower Novobox's employees to work more effectively, enabling the company to maintain its position as a leader in the shipping industry.